New Guidelines 2020

Please read the following guidelines carefully as we prepare to welcome you back to the salon safely and respectfully:

  • Please arrive for your appointment as close to your allocated time as possible to avoid overcrowding at reception.
  • All appointments will be pre-booked. As we are now working with limited salon chairs and staff, we ask that you book the appropriate time you need for your appointment whilst we try to catch up with everyone’s missed appointments. As we will be extremely busy in the first weeks we will be unable to extend appointments for un booked services. We will also be unable to accept stand-alone blowdry bookings for the time being.
  • We are taking every precaution to protect our guests and our team within the government guidelines. We will provide sanitising gel on arrival, and we have face guards, masks and aprons as required for all our staff. Please bring your own face covering to wear during your appointment.
  • Sadly, waiting space is restricted so please do not bring any friends, family or pets with you. We will stagger appointments and will limit the number of guests in the salon at a time.
  • Between each guest all stations, tools and equipment will be changed, disinfected and cleaned by dedicated cleaners. As a guest in the salon you will use this station for the duration of your visit.
  • Please bring your own reading material as we have removed our magazines for now
  • We will only be able to provide water for refreshment; you are welcome to bring a coffee.
  • We are also not able to accept coats or items into the cloakroom. Instead you are welcome to keep them with you at the station during your appointment.
  • As appointments are in such high demand at the moment, if you are unable to attend please let us know at least 48 hours in advance to give us time to re-book another guest. If this time-frame is not adhered to you will be charged 100% of the service.
  • If you have symptoms of Covid 19 please cancel and reschedule your appointment for 14 days from first symptoms. There will be no cancellation fee for legitimate illness.